Welcome to **Safwan Galaxy**. By accessing or using our website, placing an order, or purchasing any product, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
## 1. General
Safwan Galaxy is an online retail business that offers products for sale within Bangladesh. We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page.
## 2. Product Information
We strive to ensure that all product descriptions, images, specifications, prices, and availability are accurate.
However:
* Product colors may vary slightly due to screen settings or lighting.
* Minor differences in packaging or design may occur from the manufacturer.
* We reserve the right to correct any errors or inaccuracies at any time.
## 3. Pricing
* All prices are displayed in Bangladeshi Taka (BDT).
* Prices may change without prior notice.
* Promotional offers and discounts are available for a limited time unless otherwise stated.
## 4. Orders
By placing an order, you confirm that:
* The information you provide is accurate and complete.
* Your phone number and delivery address are valid.
* You are authorized to place the order.
Safwan Galaxy reserves the right to:
* Cancel or refuse any order.
* Verify customer information before shipment.
* Cancel orders suspected of fraud or misuse.
## 5. Cash on Delivery (COD)
Most orders are delivered through **Cash on Delivery (COD)**.
Customers are requested to:
* Receive the delivery personally or through an authorized recipient.
* Pay the full invoice amount at the time of delivery.
* Avoid placing fake or unnecessary orders.
Repeated refusal to accept confirmed orders may result in future order restrictions.
## 6. Shipping & Delivery
* Delivery times may vary depending on the customer's location and courier operations.
* Delivery delays caused by natural disasters, strikes, political unrest, weather conditions, or courier issues are beyond our control.
* Shipping charges, if applicable, will be displayed during checkout.
## 7. Returns & Exchanges
Return and exchange requests are handled according to our Return & Refund Policy.
Customers should inspect the product upon delivery and contact us promptly if any issue is found.
## 8. Cancellations
Orders may be cancelled before shipment.
Once an order has been shipped, cancellation may not be possible.
## 9. Intellectual Property
All website content including:
* Logo
* Product images
* Graphics
* Text
* Designs
* Website content
is the property of Safwan Galaxy unless otherwise stated and may not be copied, reproduced, or distributed without written permission.
## 10. Limitation of Liability
Safwan Galaxy shall not be liable for:
* Indirect or consequential damages.
* Delivery delays beyond our control.
* Technical interruptions or temporary website unavailability.
* Customer misuse of products.
Our maximum liability shall not exceed the purchase price of the product.
## 11. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you agree to the collection and use of your information as described in that policy.
## 12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.
## 13. Contact Information
For any questions regarding these Terms & Conditions, please contact:
**Business Name:** Safwan Galaxy
**Proprietor:** Danial Islam
**Phone:** +8801646572682
**Email:** [danialislamlimon3264@gmail.com](mailto:danialislamlimon3264@gmail.com)